WE@WORK
Jan 31, 20201 min
Updated: Feb 2, 2020
Understand 03 Circles of OKR (see image)
Put the most important Dept. Objective into the Centre or Interlink between 03 Circles
Make sure the Dept. Objective aligned with Organisational Objective
Put 03 most important Key Results into 03 Circles that come from the Dept Objective
Understand VPC or Pain & Pill canvas (see image)
Write down customer GAINS & PAINS in the circle on the right
Write down your BADGES & PILLS in the square in response to Customer GAINS & PAINS
Your BADGES & PILLS are actually our Departmental OKR
Make sure your 3 circles of OKR aligned with your BADGEs & PILLS
Understand Departmental OKR is your promise that focuses on your customers' satisfaction
Departmental OKR is your department's collective efforts to keep the promises
When you keep the promises, you are successful with your OKR