Driving Customer data to achieve Goals
The comic-inspired guide to driving Customer Data to achieve Goals
- EndedEnded
- 100 US dollars$100
- Phแป Lรฝ Thรกi Tแป
Service Description
WHAT YOU'LL LEARN ๐ฏ Conceptual understanding of Customer Data for all team members ๐ฏ Shape your team's clear mission statement to align Customer Data with with Team Goals inspiring comics ๐ฏ Write your team Key Results based on Customer Satisfaction framework ๐ฏ Understand where most teams go wrong with Customer Data and how to avoid the most common pitfalls ๐ฏ Develop and utilize the skills to write Team Goals with highest Team Consensus based on Customer Data. ------------------------------ WHY YOU LEARN Each Team or Department, including Back-end or Front-end, in an Organisation has a very different & divergent perception of how to define Key Results that lead to Team Goals. Customer Data cuts all relevant cost with regard to ivory-tower assumptions of what Customers want. The key conditions of eligibility for a Team to utilise Customer Data to achieve Team Goals: 1. Their Organisation uses a software of platform to track or consolidate Customer Data across the whole organisation 2. In case no software or platform in use, all departments and teams have a written agreement to use one or two reliable sources of data for Customer Satisfaction ------------------------------ WHAT TO GET DURING & AFTER THE LEARNING SESSION ๐ Conceptual framework of driving Customer Data to achieve Team Goals in INFOGRAPHICS & COMICS for all team members ๐ Pitch materials in INFOGRAPHICS & COMICS for team leaders to gain buy-in from Inter-team & Organisational leaders ๐ The Accessible framework template to align Customer Data with Team Goals ๐ Infographic GUIDE to the most common pitfalls ๐ COLOR-PRINTED COPIES of Customer-Data tracking & Decision-Making template playbooks for all participants WHAT TO GET AFTER THE LEARNING SESSION ๐ 3.5 hours on-demand video ๐ 5 Infographic/Comic-driven articles ๐ณ 10 downloadable resource โฐ Full lifetime access ๐ก Access on mobile and TV ๐ Certificate of completion ------------------------------ WHO THIS COURSE IS FOR: - Customer Success Operations - Customer Success leaders (CCOs, VPs, Directors) - Customer Operations - Quality consultants - Quality managers - Department managers - This course is for anyone who completes the WEATWORK/4I for individuals or WEATWORK/4O for organisations or WEATWORK/4B for businesses


Contact Details
Cรดng Ty TNHH Respect Viแปt Nam, Ngรต 102 Trฦฐแปng Chinh, Phuong Mai, ฤแปng ฤa, Hanoi, Vietnam
+84 888061222
info@respectvn.com