Le Quang Thu Ngoc
- Human Resource Management -
"WE@WORK gave us an one-of-a-kind toolset that to not only handle employee grievances but also identify our systematic production issues via risk & conflict management approaches.
With more than 3000 workers, we tried many times yet failed to engage all of them given other conventional instruments such as hot lines, meetings, suggestion boxes, etc.
With WE@WORK, we had intuitively transformed the way we think & act about employee grievance handling from EASYFORM paper-based to IRFORM web-based mechanisms in almost 3 years of application.
No worker, both blue-collar & white-collar, uses the grievance handling systems if they don't trust the system makers. WE@WORK helped us take back their trust step-by-step, from protecting their identities with anonymous EASYFORM to offering various choices including face-to-face discussions until their trust becomes 100%
No employer, including the most socially responsible, makes full & sustainable committments with employee engagement or right protection if they only see the cost instead of long-term benefits of these initiatives
WE@WORK gave us chances to prove long-term & cost-effective benefits of workplace conflict management to both employers & employees"
- See WE@WORK training workshop atmosphere below -