What is the current state of accountability in your organisation?
WHAT PEOPLE SAY
“I think Asian staff are afraid of taking responsibility. It is sort of cultural difference. That is why there is a big gap between Asian and non-Asian as different rungs of the accountability ladder".
— David, CEO of a Manufacturer
"EACH RUNG OF THE LADDER REPRESENTS A LEVEL OF ACCOUNTABILITY IN AN ORGANISATION"
Anyone who tries to climb to the top of the ladder must take the highest level of responsibility for the solutions they own. At the bottom, ones trying to make excuses, blaming others, putting all solutions into denials must be engaged into real-time decision-making processes
08 RUNGS OF ACCOUNTABILITY
1 - I did it wrong, let me fix it ...
2 - I have done it ...
3 - I will do it ...
4 - I found out that ...
5 - Tell me & I'll do it
6 - This is why it goes wrong ...
7 - It is not my fault
8 - I don't know
WHICH RUNG ARE YOU ON NOW?
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