As icebergs, organisations including for-profit & non-profit are struggling with their internal capacities to survive & thrive from external driving factors which are mostly hidden under the surface of deep oceans. 

In an iceberg organisation, only 4% of problems are known to top managers 9% of problems are known to middle managers 74% of problems are known to supervisors 100% of problems are known to front-line employees.

​

Problems in an organisation can be broken down into 4 categories, namely Risks - Problems mostly identified through due diligence or risk management efforts; Conflicts - Problems mostly identified through grievances, complaints, suggestions/proposals or any conflict management efforts , Changes - Problems mostly identified through restructuring, reform, reorganisation, or change management efforts; & Crises - Problems mostly hard to control due to accumulated, prolonged & unsolved risks, conflicts, changes within an organisation.

Problems as RCCC - Risks/Conflicts/Changes/Crises - if identified regularly with underlying root causes could help seek for cost-effective & systematic solutions to interpersonal conflicts, negative organisational changes & destructive conflicts.